Auto locksmith in Leicester service process
Call us! Or get in touch via email or our online chat service. When using any one of these portals you will be getting directly through to one of our highly trained Leicester auto locksmiths. This means that you will be getting the best advice and information from the moment you get in touch and you are able to get more technical information from the Leicester auto locksmith team both over the phone , via email or via the chat service.
Getting your quote.
When you call and speak to one of the trained Leicester auto locksmiths they will ask for various pieces of information regarding your situation and your vehicle, such as the registration of your vehicle. From this information we can ascertain the exact make and model and year of manufacture that your vehicle is helping us to get an exact quote for the service you require. Whats your situation? Have you lost all of your keys? Are you looking for a spare key? Is your vehicle at your home, work or somewhere else? Once we have all of the relevant information regarding your vehicle and your needs we can then give you an exact cost on how much the service you require will cost and how long until the work can be carried out. Usually on our someday service!
If you are having keys made to a vehicle it goes without saying that our Leicester auto locksmiths need to be sure that the car does indeed belong to the person on the other end of the phone! There are a few ways that we can verify this information. However the fastest and easiest way is for the customer to take a photo of both their photo driving license and also a photo of their V5 document also known as the logbook. All information such as name and address MUST match on both documents for us to carry out any services.
For customers that have just bought their vehicle and are yet to receive the V5 document from the DVLA we would need proof of ownership in the form of a letterhead receipt or invoice from the company that the vehicle was purchased from along with photo identification.
Carrying out the work.
Once our Leicester auto locksmiths have received all the necessary documents and you have accepted the quote we will agree a convenient time for you to have the work carried out by one of the Leicester auto locksmiths. The auto locksmith will then arrive on site at the agreed time in one of our fully stocked vans, equipped with the latest technology in lock picking and key cutting and programming equipment available in the auto locksmith industry today. This is to ensure that the work is carried out to the highest standard and in the shortest possible time minimising the disruption caused to the customer.
Job completion and payment
Once the auto locksmith has carried out the work you will be asked to test your new vehicle key and ensure that you are happy with the work that has been carried out. You will then be asked to sign paperwork to this effect and also have your warranty and guarantees explained. When you are happy and ready to make payment we have ensured that we can take all payment types to make payment a lot easier. We can accept card payment both in person and over the phone should you need someone else such as a family member to make payment for you. Bank transfer is also available along with cash payments. Full payment must be made upon completion of work carried out by the Leicester auto locksmiths.
For more information or for any questions please call us and speak to one of the Leicester auto locksmith team.